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Terms and Conditions

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Bobityboo Crafts who own and manage the retail website BobitybooGemcrafts., Copyright ©

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Bobityboo Gemcrafts is not responsible for the operation of, or content located on or throughout any such site.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Bobityboo Gemcrafts reserves the right at any time after receipt of your order to refund your full original purchase without given any reason.

Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Bobityboo Gemcrafts reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products
Our shop is designed so that you cannot purchase out of stock products on colour variaitions, etc. We will ship your product as it becomes available. Usually, products ship the next business day. However, there may be times on very rare occasions when the product you have ordered is out-of-stock as may be damaged,  etc which will delay fulfilling your order. We will inform you via email about replacement or refund.

Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. We would contact you via email to discuss any concerns

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Bobityboo Gemcrafts shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.

Any questions?

Please contact us during office hours, via email (Contact us form on website) for a response within 24hrs.

Postal Address: Bobityboo Gemcrafts, Newton Aycliffe, Co. Durham DL5 7AY

Thank You.